Healing Relationships for Healthcare Improvement Part I: We Need an Overhaul

By Beth BoyntonHot Topics, UncategorizedLeave a Comment


Working in healthcare can be a wonderful privilege where every day we have opportunities to develop therapeutic relationships and play healing roles in people’s lives. Although not mutual, these relationships can be intimate and rewarding. It can also be fulfilling to be part of a dynamic team pulling together to save lives and helping patients and families navigate tough times. … Read More

Patient Experience Requires Analysis, Measurement, Communication, Recognition

By Martha ParraHot TopicsLeave a Comment

Doc and family

At Children’s National, patient experience is woven into everything we do. Alongside safety and quality is the patient experience; these three triumphant elements anchor our organization. We believe this direction is how we will make a difference. It’s also the right thing to do for our patients and families. In any pediatric hospital setting, the child and family center our … Read More